Participation Terms

By booking an event with Pop Claw, the Customer acknowledges they are at least 18 years at the time of booking and agrees to and will comply with the Participation Guidelines detailed herein. Pop Claw reserves the right to change the Participation Terms with notice provided via this page. Last modified: December 2, 2024

REFUND AND CANCELLATION: Get ready to party with Pop Claw! To secure your spot on the calendar, a $100 non-refundable deposit is due at booking time. This sprinkle of cash will be deducted from your total bill on the big day! If it is necessary for Pop Claw to cancel an event (likely due to weather), and you aren’t able to reschedule, Pop Claw will refund the $100 deposit in full.

PAYMENT TRANSPARENCY: Having a credit card on file is required to book a private event with Pop Claw. However, we will accept cash or any major credit card to settle the final party balance at the beginning of the onsite event. Should payment not be made in full at the time of the event, Pop Claw is not obligated to host the party. If the Customer’s hosting location requires additional permits or fees those will be communicated to and paid by the Customer at the time of booking.

PARTICIPATION WAIVER: Minors under 18 must have a signed participation waiver, completed by their parent, legal guardian, or someone with power of attorney prior to entering the Pop Claw trailer.

PRIVACY POLICY: Pop Claw values your privacy. We will use your information to manage your event. Your personal details are not sold or shared with third parties. Please visit our Privacy Policy for more detail.

MEDIA & FILMING: Our fabulous team may capture photos, videos or social media content during events. If you’d like to keep moments private,  let us know. We're here to ensure everyone feels comfortable while we celebrate and make awesome memories! 📸 Pop Claw has 24-hour surveillance inside and outside of the trailer for security purposes.

INCLEMENT WEATHER: The insulated and climate controlled mobile Pop Claw trailer is designed to operate in a myriad of weather conditions. However, there may be occasions when the weather does not create a safe environment to host your scheduled party. In the event of severe weather, (lightning, high winds, flooding and/or extremely heavy rains, snow or ice) the Pop Claw team reserves the right to cancel or reschedule your event. We love hosting parties and will do everything reasonably possible to reschedule during a time that works for the Customer. If there is an inclement weather forecast and the Customer would like to proactively discuss a reschedule please reach out to the Pop Claw team via phone or email to discuss.

DAMAGES: Pop Claw and Pop Claw employees will not be responsible for any damages on or to a Customer’s property resulting from a request by the Customer or Customer’s guests to position the mobile trailer in a specific location. This includes both above ground and below ground property or equipment damage. Pop Claw has the right to refuse to place the trailer in any location that may cause damage to the trailer or create an unsafe environment.

Additionally, Pop Claw reserves the right to charge the Customer’s credit card for any damage sustained to the trailer or equipment that was caused by neglectful, careless or willful behavior from the Customer or their guests. 

INJURY: There are risks associated with participating in Pop Claw activities and entering the Pop Claw facility including but not limited to slips, falls, a child’s arm becoming stuck in the machine if they stick their arm in the machine, a machine falling on a player, etc. 

Pop Claw and its employees will not assume responsibility for any injuries sustained on the Customer’s property or their designated hosting location. All liability for damages or injuries is the sole responsibility of the Customer or participant..

INDEMNIFICATION: The Customer and their participants agree to waive any legal right to any claim and agree to indemnify and hold harmless Pop Claw, their agents and employees from all claims, damages, losses, injuries, and expenses arising out of or resulting from your family’s , your guests or your participation in these activities for all past, present, or future claims, demands, and causes of action. You further agree to release, acquit, and covenant not to sue Pop Claw, their agents, and employees for all actions, causes of action, past, present, or future claims or damages, damages in law or remedies in equity of whatever kind, including the negligence of Pop Claw, negligence of another participant, or negligence of your family, yourself, or your heirs, against Pop Claw arising out of participation in this program. 

ALCOHOL, DRUGS & SMOKING: Alcohol is not permitted, unless otherwise discussed and approved by the Pop Claw staff ahead of the party or event. We reserve the right to refuse access to, cancel or shut-down an event when the consumption of alcohol creates a disturbance or unsafe environment. Smoking and vaping, of any kind, is not allowed in or around the Pop Claw trailer. Drugs of any sort will not be tolerated in or around the Pop Claw trailer. Any observed use of illegal drugs, narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately and Law Enforcement being contacted. 

SAFETY & RESPECT: Pop Claw is a family friendly arcade experience. Violence, aggression, hostility, racial slurs, disorderly conduct, lewd or disruptive acts will not be tolerated. Pop Claw and Pop Claw employees reserve the right to terminate an event or party if any of these behaviors are exhibited. No refunds will be offered. If necessary, Law Enforcement will be contacted. No guns, knives or weapons of any kind are allowed on the premises.

All customers entering the Pop Claw trailer should use caution and follow all posted signs to avoid injury to themselves or others

SUPERVISED CHILDREN: Children under the age of 10 should be accompanied by an adult while in the trailer. All events must be booked and hosted by an adult 18 years or older. The adult should be present in or around the trailer for the entirety of the event or party. 

FOOD & BEVERAGE: All food and beverage, including candy, unidentifiable sticky stuff, ice cream, suckers, cake and gum should be consumed outside of the Pop Claw trailer. Pop Claw has the right to charge the credit card of the Customer for any trailer or equipment damage caused by food and beverage brought into the trailer by the Customer or their guests.